About Us

The Institute of Service Administration of Nigeria (ISAN) is a prestigious professional body committed to promoting excellence, integrity, and efficiency in service administration across various sectors in Nigeria. Established to bridge the gap between theoretical knowledge and practical service delivery, ISAN serves as a beacon for professionals seeking to enhance their competencies in public and private service administration.

Our Mission Statement

To advance the practice of service administration by equipping professionals with the necessary skills, knowledge, and ethical values to drive efficiency, productivity, and innovation in Nigeria’s service industry.

  • Our Vision Statement

    To be the leading institution for service administration excellence in Nigeria, setting standards that drive national and global competitiveness in service delivery.

  • Our Core Objective

    • To promote best practices in service administration through research, training, and certification.
    • To establish and uphold ethical standards for service professionals across industries.
    • To provide continuous professional development (CPD) programs for members.
    • To collaborate with national and international bodies in improving service delivery.
    • To recognize and reward outstanding contributions to service administration in Nigeria.

Key Areas of Focus

• Professional Certification & Membership – Offering certification programs for service administrators.
• Training & Development – Conducting workshops, seminars, and executive training programs.
• Policy Advocacy & Research – Engaging in research and advocacy to improve service standards in Nigeria.
• Consultancy & Advisory Services – Providing expert guidance to institutions and organizations on service excellence.
• Networking & Collaboration – Creating opportunities for professionals to connect, learn, and grow.

Why Choose us

The Institute of Service Administration of Nigeria Limited (ISAN) stands out as the premier institution for professional development in service administration. Here’s why you should choose us:


• Quality Programs

Our training and certification programs are recognized nationally and internationally, ensuring credibility and career advancement.


• Industry-Relevant Training

We provide practical, real-world knowledge tailored to address the challenges in service administration across multiple industries.


• Expert Faculty

Our team comprises seasoned professionals, industry leaders, and academic experts dedicated to mentoring and skill development.


• Continuous Learning Opportunities

Through workshops, conferences, and online courses, we keep members updated on global best practices.


• Networking & Career Growth

We offer a platform to connect with professionals, policymakers, and corporate leaders in the field.


• Ethical & Leadership Development

We instill strong ethical values and leadership principles to enhance service excellence.


• Exclusive Member Benefits

Access to research publications, industry insights, and specialized career services.


The Institute of Service Administration of Nigeria is dedicated to shaping the future of service administration by fostering professional growth, ethical leadership, and innovation. Through its programs, research, and collaborations, ISAN continues to contribute to the transformation and efficiency of service delivery in Nigeria. By choosing ISAN, you invest in excellence, credibility, and a rewarding professional journey.

Partners

Departments

Graduated

Practitioners

The Institute of Service Administration of Nigeria is dedicated to shaping the future of service administration by fostering professional growth, ethical leadership, and innovation. Through its programs, research, and collaborations, ISAN continues to contribute to the transformation and efficiency of service delivery in Nigeria.